The Coliseum Theatre at West HQ is recruiting for an enthusiastic and experienced Food & Beverage Manager to join our team.
* Competitive salary
* Complimentary daily meal
* Free gym membership and undercover parking
* Staff discounts and rewards and recognition program
In this role you will be at the heart of the action, responsible for leading and delivering all food and beverage services during shows, private venue hires, conferences, and gala events. From concerts and comedy nights to corporate banquets and red-carpet premieres, you'll ensure every experience is unforgettable.
Key duties & responsibilities:
* Managing stock, rosters, staff performance, and outlet readiness to ensure smooth operations and optimal customer service.
* Work closely with the Front of House Manager to ensure a seamless, whole-of-venue experience for guests and hirers, discuss pre-event requirements, run sheets, production schedules and actions.
* Partnering with the Theatre Services Manager and in-house chefs to execute conferences, banquets, and special events.
* Liaising with the Marketing Team to roll out menu updates, digital signage, and promotions with accuracy and creativity.
* Supporting the Theatre Services Manager role as required. Support will include financial and administrative tasks as well as coordination of production schedules with incoming hirers.
* Creating event-appropriate menus, drinks lists, and food and beverage proposals that wow our audiences.
* Undertake post event analyses, evaluate operations and suggest innovations and changes to ensure best practice event delivery with a focus on maximising revenue and a desire to deliver on commercial goals.
What you will need to be considered:
* Tertiary qualifications in Hospitality Management or equivalent vocational experience (highly regarded).
* Previous Theatre experience (preferred).
* Knowledge of hospitality, including business planning, event delivery, and customer care and pricing strategy development.
* Budgetary and financial experience preferred, including budget writing, P&L control, invoice processing, analysis, and reporting.
* A deep understanding of beverage trends.
* A proven track record of successful implementation of hospitality strategy and marketing/promotions.
* Strong post-event analysis capabilities and data-driven decision-making skills.
* Excellent time management and ability to multi-task.
* Exceptional interpersonal skills and stakeholder management abilities.
* Immaculate personal presentation and strong communication skills.
* Current RSA Competency Card.
* Current First Aid certification (or willingness to obtain).
Work Schedule & Flexibility
This role operates in line with the demands of a live performance venue. As such, you will be expected to work during peak show times, which regularly include evenings, weekends, and early mornings. When the theatre is not in performance or hire mode, the role will follow standard Monday to Friday office hours. Flexibility is essential for success in this role.
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