The Company:
With a strong reputation for delivering sound, high‐quality outcomes, our client is continually growing and now has a great opportunity for an experienced Supervisor to help drive their Strata business in the Gold Coast region. This position can be based in Hope Island or Southport. Our client provides a broad range of property services to large and small Strata Management, Strata Brokers, Owners Corporations and Property Managers across Australia. More than just a rapidly growing Strata company – they are industry specialists, delivering innovative solutions and high‐quality repair outcomes for clients. Proud to offer end‐to‐end solutions that focus on quality, compliance, and exceptional customer experiences.
Key Duties & Responsibilities:
* Engage, coordinate and manage trades for strata direct projects
* Communicate and negotiate with trades to track the progress of jobs
* Liaise between strata managers and owners and coordinate access to properties
* Provide regular repair progress updates to customers and deal with disputes and issue resolution, as required
* Meet SLA & KPI requirements driving performance expectations
* Ensure work conforms to legislative and contractual OHS requirements
* Ensure all inspection, certificates of final inspection and other relevant documentation are signed off
* Represent our business with professionalism and build trusted client relationships
* Help drive the division's performance – from margin control to pricing strategies
What's on Offer
* The opportunity to join an organisation with an exciting future
* A respected growing organisation
* A positive and rewarding team culture
* Support, training and guidance from experienced manager
* Discounts on technology, cars, fashion, and leisure
* Up to date technology and a modern office environment
* Supportive, social and collaborative team
* Vehicle, Fuel Card, Phone and Laptop provided
* Annual Salary reviews
Key Selection Criteria:
* Ability to supervise residential & commercial projects
* Carpentry / Building Trade Qualification highly regarded
* Cert IV in Building & Construction ideal, however not essential
* QBCC licence preferred but not essential
* Strata or Insurance building background highly regarded
* Ability to build effective relationships with both internal & external stakeholders
* Strong customer service skills
* Ability to be empathetic to the needs of the client
* Good work ethic & highly motivated
* Strong computer skills & sound knowledge of Microsoft Office programs
* Familiarity with OHS practices, legislation & regulations
* Ability to manage multiple & competing priorities
* Current & valid motor vehicle licence
Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team.
Please note: You will need to be prepared to undergo a medical examination and criminal background check as part of the recruitment process.
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a site supervisor?
* Have you worked in a role which requires a sound understanding of OH&S/WHS?
* Do you have a current Australian driver's licence?
* Do you hold a Construction Induction Safety certificate (White Card)?
* How many years' experience do you have in the construction industry?
* Do you have professional carpentry experience?
* Please provide your salary expectations
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