About the Role
We are looking for a ERM Compliance Officer to join our Legal, Risk and Governance Team on a permanent full-time basis based in Belmont. You will be part of a team that delivers Quality Assurance and Compliance to ensure the organisation meets its regulatory requirements.
You will support all aspects of Quality Management System maintenance, including internal auditing and assisting with the external audit process to ensure the Organisation continues to be compliant with ISO Accreditation. You will identify opportunities for improvement and ensure a culture of continuous improvement within the Organisation.
In addition to this, you will conduct daily reviews of triple zero calls, auditing against Industry Standards; process requests for information from a variety of sources in line with our legal obligations; coordinate Central Complaints Management, as well as a range of other duties.
This is a diverse role, with exposure to many aspects of the organisation. The successful candidate will be committed to driving meaningful and positive change, focusing on integrity and implementing best practice audit processes.
What you'll need
* Demonstrated experience within a similar position, working with confidential information
* Understanding of the Privacy Act and St John Privacy Policy
* Knowledge of working with ISO Accreditation
* Past experience with a QMS, including risk assessment and identifying opportunities for improvement
* Ability to multitask and prioritise duties
* Initiative and critical thinking skills
* Attention to detail, high degree of accuracy and provision of a high quality and efficient customer service
* Ability to build relationships with both internal and external stakeholders with excellent communication skills
* Experience working in the healthcare sector desirable
Benefits
* $550 Health and Wellness reimbursement
* 17.5% leave loading
* Corporate uniform
* Salary packaging and novated leasing
* Consumer discounts
* Discounts on first aid equipment
* Complimentary First Aid Training
* Complimentary ambulance cover
St John WA is committed to fostering an inclusive, welcoming, and diverse workplace where everyone feels safe to be themselves. We encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples and the LGBTIQ+ community.
St John WA is a child‐safe organisation and takes a proactive approach to child safety. We ensure all children engaged in St John WA services are protected, respected, and empowered. Our commitment is supported by clear policies and procedures that reinforce our safeguarding practices.
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