Join to apply for the Rehabilitation Clerk role at Ramsay Health Care
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Join to apply for the Rehabilitation Clerk role at Ramsay Health Care
About The Role
In this hybrid role, you will support both the General Administration and Rehabilitation departments and report to the Front Office Manager. You will provide a high level of customer service by greeting patients and handling relevant paperwork and administrative duties.
As an Administration Clerk, your responsibilities include:
1. Performing a range of administrative duties such as answering calls, emails, and faxes.
2. Preparing admission and discharge paperwork.
3. Maintaining accurate record management systems, including medical records.
4. Coordinating with staff from other departments.
5. Maintaining and ordering ward stationery.
6. Assisting with electronic discharge systems.
7. Organizing external patient appointments and following up on results.
About You
To succeed in this role, you will:
1. Provide high-level administrative support to both departments.
2. Be enthusiastic and passionate about delivering excellent customer service.
3. Communicate empathetically and manage a busy flow of patients.
4. Have strong communication and interpersonal skills for effective collaboration with medical and administrative staff.
5. Have proven medical administration experience, ideally in a fast-paced environment requiring adaptability and efficiency.
You will also demonstrate:
1. Ability to work effectively both independently and in a team.
2. Intermediate to advanced skills in Microsoft Office and data entry accuracy.
3. Experience in hospital administration or as a medical secretary is preferred but not essential.
4. Experience with Patient Information Systems (e.g., Meditech).
5. Desirable: Certificate in Medical Terminology and experience with hospital mainframe systems.
What’s in it for you?
Benefits include:
1. Professional development opportunities, recognition, rewards, and employee referral programs, including free access to LinkedIn Learning and Ramsay Leadership Academy.
2. Discounts on hospital, allied health, and pharmacy services.
3. Health and wellbeing support, flexible work arrangements, leave options, and an Employee Assistance Program.
4. Leisure, social, and financial benefits such as travel discounts, salary sacrifice options, and more.
Please note that casual employees may not be eligible for all benefits.
The Hospital
Owned and operated by Ramsay Health Care, a global private hospital operator with over 72 Australian sites and 34,000 employees, committed to high-quality patient care and the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
Requirements
* Must provide a National Police check conducted within the last 12 months.
* May require a Working-With-Children check and proof of immunization against infectious diseases.
To Apply
All applications must be submitted online. Recruitment agency applications will not be considered. For inquiries, contact Vinod Kumar Jhorar at. Ramsay Health Care is committed to Child Safety, details of which are available in our Code of Conduct .
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