Key Responsibilities
The Retail Manager is responsible for leading all retail operations and functions. This full-time position requires strong operational management skills.
The Role
* Selecting the variety of food products, maintaining stock levels, and establishing quality service standards.
* Advertising and promoting the restaurant's products and services.
* Selling customers product and service and offering guidance on their proper use.
* Monitoring inventory levels and documenting financial transactions.
* Managing budgeting processes within the organization.
* Supervising staff recruitment, managing, and training to ensure high levels of performance and customer satisfaction.
* Implementing health and safety regulations and ensuring compliance with food hygiene standards.
* Creating and implementing purchasing and marketing plans, along with setting pricing.
* Analyzing sales figures and identifying areas for cost reduction and efficiency improvements.
* Coordinating with suppliers, shopping, and managing advertisement and marketing policies.
* Overseeing cash management procedures, including daily reconciliation and deposits.
* Building relationships with the local community to enhance the restaurant's reputation and visibility.
* Maintaining high standards of customer service and handling customer complaints efficiently.