Overview
The Ritz-Carlton Hotel Company, L.L.C. is seeking a Human Resources Executive to join the Human Resources team in Melbourne. The role supports the Director of Human Resources across all HR functions and contributes to delivering The Ritz-Carlton's Employee Promise with genuine care and excellence.
Key Responsibilities
Support all areas of HR including recruitment, onboarding, internal movements, employee relations, data entry, payroll, welfare and separations.
Deliver a seamless and welcoming onboarding experience for new colleagues.
Assist and support management and the leadership team in handling and resolving HR issues with fairness and professionalism. Monitor and track employee relations matters, ensuring timely resolution and proper follow-up.
Ensure compliance in all hiring and recruitment processes with NES, HIGA, HBIA, company standards, and brand policies.
Respond promptly to L&G and management inquiries on HR programs, policies, and guidelines, providing accurate advice and guidance.
Review and maintain accurate employee records and files, including interview documents, visa and other personnel records.
Assist with the logistics and administration of the associate engagement survey, ensuring smooth coordination and follow-up.
Support Take Care and engagement initiatives, fostering a culture of connection, recognition, and wellbeing.
Man the HR front desk, assisting with inquiries, phone calls, and general administrative support.
Train and mentor HR interns, nurturing future HR professionals in line with the brand's service philosophy.
About You
Tertiary study in Human Resources
A strong communicator with exceptional interpersonal skills and a genuine passion for people.
Organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Professional, proactive, and trusted for your discretion and reliability.
Prior experience in Human Resources or administration within a hotel or service-focused environment will be highly regarded.
Our Benefits
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program with flexible working hours and locations, sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, strategic development, and career opportunities within the Marriott International group
Employee Assistance Program for associates' physical, emotional and financial wellbeing
Employee Referral Incentives
Our equal opportunity employer statement and recruitment process information are included as part of our standard policy. If you require adjustments during the recruitment process due to disability, illness, or injury, please contact for accommodations.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that the experience stays with guests long after they stay. The Gold Standards (Employee Promise, Credo, and Service Values) guide our daily work and culture. By joining The Ritz-Carlton, you join a portfolio of brands with Marriott International and can be proud of the work you do and the people you work with.
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