Overview
Hydramech Engineering – West Kalgoorlie WA
The Sales & Purchasing Officer is responsible for providing an efficient office-based sales function while managing purchasing activities through the company\'s computer-based ERP and inventory management systems. This role acts as a key link between customers, suppliers, and internal departments to ensure accurate order processing and effective inventory control.
Responsibilities
* Process customer quotations, sales orders, and invoices.
* Respond to customer enquiries via phone and email.
* Monitor order progress and communicate delivery schedules to customers.
* Follow up outstanding quotations and customer requests.
Purchasing & Procurement
* Raise and process purchase orders through the company ERP system.
* Source materials, consumables, and services from approved suppliers.
* Obtain and evaluate supplier quotations.
* Monitor supplier performance, pricing, and delivery schedules.
* Coordinate purchasing activities to support production and customer requirements.
* Maintain accurate purchasing records and supplier information.
* Reconcile purchase orders, delivery dockets, and supplier invoices.
* Assist with inventory planning and stock replenishment.
Systems & Administration
* Utilise company ERP, inventory management, and purchasing software to maintain accurate records.
* Ensure data integrity across sales, purchasing, and inventory systems.
* Generate reports on sales activity, purchasing performance, and stock levels.
* Maintain electronic filing systems and company records.
* Support continuous improvement initiatives relating to administrative and purchasing processes.
Key Skills & Experience
* Previous experience in sales administration, purchasing, customer service, or a similar office-based role.
* Strong computer literacy and experience using ERP, inventory management, or business management software.
* Excellent organisational and time management skills.
* High level of attention to detail and accuracy.
* Strong written and verbal communication skills.
* Experience within engineering, manufacturing, mining, industrial supply, or related industries.
* Knowledge of procurement and inventory management principles.
* Experience using systems such as Ostendo, Pronto, SAP, or similar ERP platforms.
Personal Attributes
* Professional and customer-focused.
* Self-motivated and proactive.
* Strong problem-solving skills.
* Team-oriented with the ability to work independently.
* Reliable, adaptable, and committed to continuous improvement.
Key Performance Indicators (KPIs)
* Accuracy of sales order and purchase order processing.
* Timely response to customer enquiries.
* Supplier delivery performance and procurement efficiency.
* Inventory accuracy and stock availability.
* Data accuracy within company systems.
* Customer satisfaction and internal stakeholder support.
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