Overview
Employment Type: Permanent | Closing Date: 24 Oct :59pm
Job Title: Part Time Customer Service & Sales Consultant – Willows
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
About Telstra and the Willows store
Telstra is hiring! We are an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We are focused on providing the best experience and delivering the best tech on the best network. Our Willows store is hiring a Retail Consultant to join the team on a Part Time basis. Working in a Telstra Retail Store is an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It’s a target-driven workplace, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.
What you’ll get
We offer a range of benefits at Telstra, including training and career-growth opportunities, and exclusive discounts across hundreds of brands and partners. Below is a snapshot of some of the advantages:
- Team performance-related commission, with your first 2 months guaranteed, while you’re getting up and running
- 30% off Telstra services
- Continuous training from management to enhance your skills and growth
- Telstra SIM card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
What you’ll do
As a Telstra Retail Consultant, every day is an opportunity to showcase your skills. You’ll be continually trained on the latest cutting-edge tech and gadgets. Your knowledge, consultative approach and sales skills will help you support and provide solutions for our customers.
About you
- You're able to easily build a connection with a variety of new and existing customers
- You can quickly develop customised solutions for customers
- You’ve got a drive to reach (and exceed) sales targets and KPIs
- You’re hungry to learn and grow within the role (and beyond)
- You have experience in a customer-facing role
- You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
Apply now
After you’ve submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.
Learn more about life at Telstra and retail opportunities within Telstra after applying.
Equal opportunity and flexibility
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.
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📌 Part Time Customer Service & Sales Consultant WILLOWS
🏢 Telstra
📍 Townsville