As a Senior Retail Operations Manager, you will be responsible for driving sales and delivering exceptional customer service in a fast-paced retail environment.
Key Responsibilities
* Lead and develop a high-performing team of Customer Advisors to meet and exceed sales targets.
* Coach and mentor store staff to enhance their skills and knowledge.
* Collaborate with the Store Manager to create a positive work culture and foster employee engagement.
* Implement business initiatives to drive revenue growth and improve operational efficiency.
* Develop and execute action plans to address customer complaints and resolve issues promptly.
The ideal candidate will have previous experience in a retail leadership or operations role, possess excellent communication and interpersonal skills, and be able to motivate and inspire a team to deliver outstanding results.