We are seeking an organised and customer-focused Administration Officer on a 12-month contract, to join a busy team based in Australind, WA.
This role offers a great mix of administration, customer service and sales support, making it ideal for someone who enjoys variety, building relationships and keeping operations running smoothly.
About The Role
As the first point of contact for customers, contractors and suppliers, you will play an important role in delivering exceptional service while providing administrative support across multiple departments. You will work closely with operations, sales and management teams to ensure the smooth day-to-day running of the business.
Key Responsibilities
* Manage customer, contractor and supplier enquiries via phone, email and over the counter
* Provide administrative support to sales and operational teams
* Prepare customer quotations and process sales documentation
* Process invoices, purchase orders, delivery dockets and sales receiptsMaintain inventory and stock databases
* Monitor office records, registers and filing systems
* Assist with customer collections and load checks
* Support internal stakeholders with general administration requirements
* Deliver outstanding customer service and maintain strong client relationships
About You
* Previous experience in administration, sales support or customer service
* Good attention to detail and a high level of accuracy
* Excellent communication and interpersonal skills
* Ability to prioritise tasks and manage competing deadlines
* Confident using Microsoft Office applications including Word, Excel and Outlook
* Experience with MYOB or similar accounting software is desirable
* Experience with CRM systems is advantageous
* Positive attitude with a proactive and team-focused approach
What's on Offer?
* Join a supportive, collaborative, friendly team environment
* Diverse role offering plenty of variety
* Opportunity to develop your administration and customer service skills
* Competitive salary package based on experience
* Early starts = 7am - 3pm or 7:30am - 3:30pm!
If you're an organised administrator who enjoys customer interaction and thrives in a fast-paced environment, we'd love to hear from you.
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