Medical Receptionist - ABS Remote Practice Support
Box Hill VIC 3128, Australia
Posted Thursday 21 May 2026 at 2:00 pm
About The Role
Avant Practice Solutions are a premium provider of medical practice management services across Australia. We support a variety of medical specialists, as well as general and surgical practices, by providing off‐site administration and practice management services. Due to continued growth, we have a full‐time opportunity for a compassionate and efficient Medical Receptionist now available.
Requirements:
* Must be available to work a 38‐hour week, 9am to 5pm Monday to Friday, no public holidays or weekends.
* Work is conducted onsite at our Box Hill location, with the ability to WFH one day per week.
* Must have the correct working rights within Australia.
This is a full‐time permanent opportunity to showcase your skills as a caring and service‐focused receptionist, in a modern environment providing off‐site medical administration services for several different medical and specialist practices.
Benefits of working for Avant
* Career progression opportunities and professional development
* Fun, friendly and motivated team
* Great work‐life balance with no weekend or after‐hours work
About You
We are looking for a dedicated and positive individual with drive, to make a real difference to our doctors' practices. This position in Box Hill requires an adaptable and confident person, with a strong drive to provide only the highest quality service. Medical experience is desirable but not essential. You will be working with a range of surgeons and physicians. Even more important will be your proven track record in providing excellent customer service with empathy and respect. The ability to quickly learn a range of different practice software packages (e.g. Gentu, Clinic to Cloud, among others) will be needed for success in the role.
* Managing patient phone enquiries, approximately 80 telephone calls per day.
* Booking and arranging appointments
* Liaising with patients, providers, hospital staff & referrers
* Filing and medical administration processes and general office duties on cloud‐based platforms
To be successful you will have:
* The ability to multi‐task effectively with consistent attention to detail
* Excellent communication skills and professional phone manner
* The ability to work cohesively within a team but also able to work independently
* Confidence with computers and new technology
* Strong organisational and time‐management skills
If you are looking for a career‐enhancing role with a friendly, dynamic and professional work environment where your contribution is valued then this is the role for you. The right candidate to join our team will be confident, reliable, friendly and able to demonstrate initiative and integrity, as well as use their sound judgement to achieve the best outcomes. If this role sounds like the one you have been looking for and you are ready to hit the ground running, please apply now. We would love someone to start ASAP, so don't delay!
Why work at Avant?
* We value our people by offering an inclusive workplace, career development and internal mobility opportunities.
* Your development is our priority and we have a variety of learning and development programs that will support you in your career.
* We offer support to our people via Employee Assistance Program (EAP), Health and wellbeing programs, Tertiary Education Sponsorship and Support.
* We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.
If you require any adjustments during the recruitment process, please dont hesitate to contact us at careers@avant.org.au or call Jack Dingle - Talent Acquisition Specialist on 0478994841.
Equal Opportunity Employer
Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals. We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.
Our inclusive workplace is somewhere everyone can succeed.
Ready to join us? If you're passionate about supporting Australia's healthcare professionals, we'd love to hear from you.
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