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Process documentation consultant (queensland)

PST.AG
Documentation
Posted: 2 October
Offer description

We are seeking a part time Process Documentation Specialist to join our team on a contract basis. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations.

Duties:

1. Process Modeling :
Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams).
Identify and define required input/output documents within workflows.

2. Stakeholder Collaboration :
Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into transparent documentation.
Translate complex information into actionable and easy-to-understand process documents.

3. Knowledge Management :
Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki).

Qualification

• Bachelors degree
• Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks
• Familiarity with Wiki platforms such as Confluence or MediaWiki
• Must be amenable to work CEST

Must haves:

• Certified proficiency in BPMN 2.0
• Demonstrated experience documenting complex processes for senior leadership
• Fluent English (C1+ level) – primary language for documentation
• Ability to simplify and visualize complex workflows effectively
• Detail-oriented approach to validating logical consistency in process documentation
• Outstanding structured writing skills with high attention to clarity and precision

Nice to have:

• Experience with process automation tools (e.g., Camunda, Signavio or others)
• Basic prompt engineering skills for AI-enhanced validation
• Industry knowledge in IT, software, or data-driven sectors
• Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders

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