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Customer relationship manager

Kalgoorlie
GPC Asia Pacific
Posted: 21 May
Offer description

Motion Fluid Power Solutions is a trusted leader in hydraulic and industrial hose and fittings, hydraulic hardware solutions, and pneumatic products. We service a diverse range of industries, including mining, waste management, transport, oil & gas, manufacturing, construction, and agriculture.

We specialise in delivering high-quality fluid power products and customized solutions that help our customers enhance efficiency and reliability in their operations.

About the Role

We are seeking a commercially driven Customer Relationship Manager to join our external sales team in Kalgoorlie WA. As the face of Motion for strategic customers, you will build strong partnerships, understand operational needs, and drive sales and margin growth across your territory. This is a field‐based role where you will proactively identify opportunities, strengthen customer retention, and increase share of wallet across industries including Agriculture / Irrigation, Mining, Oil & Gas, Food & Beverage, Waste, and OEM.

What You Will be Responsible For
* Own and drive sales and margin performance for your territory
* Develop and execute tailored account plans aligned to customer objectives
* Achieve revenue targets through retention and increased share of wallet
* Monitor performance against budgets and forecasts, taking corrective action where required
* Build and maintain long‐term relationships with key decision‐makers
* Identify cross‐sell and up‐sell opportunities across Motion's full product and service offering
* Deliver compelling value propositions that position Motion as a trusted partner
* Partner with sales, product, service, and operations teams to deliver integrated solutions
About You
* You are a commercially astute relationship builder with experience managing key accounts and delivering measurable revenue growth.
* Experience managing key accounts with a focus on retention and growth
* Strong capability in developing and executing account strategies
* Experience in contract negotiations, renewals, and upsell initiatives
* The ability to analyse market trends and adapt strategies accordingly
* Excellent communication skills and the confidence to influence senior stakeholders
* Willingness to travel approximately 1–2 weeks per month
* Formal business or sales qualifications are advantageous but not essential
What We Offer You
* Market‐aligned remuneration with annual salary reviews and bonus incentives
* Company vehicle, iPhone, and laptop
* Clear career progression within Motion and the wider GPC network, with access to training and webinars
* Comprehensive benefits: retail discounts, bonus incentives, recognition programmes, supplied uniforms, parental leave top‐up allowance, wellbeing and employee assistance programmes
* 1 Good‐to‐Give Leave Day per calendar year in addition to normal leave entitlements for volunteering activities

MOTION is an equal opportunity employer. You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

GPC conducts its business without regard to sex, race, creed, colour, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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