Good Morning Coffee Traders CTR- Order taker
As an Order Taker at Good Morning Coffee Traders, you will play a vital role in delivering exceptional customer service in the hospitality and catering industry. This temporary, casual position in Townsville City, Queensland, offers an exciting opportunity for entry-level candidates to engage with customers, take orders, and ensure a pleasant dining experience. Your contributions will directly impact customer satisfaction and the overall success of our café.
Responsibilities:
* Greet customers warmly and take their orders accurately.
* Provide information about menu items and daily specials.
* Process payments and handle cash transactions efficiently.
* Ensure the cleanliness and organisation of the service area.
* Assist in restocking supplies and maintaining inventory levels.
* Collaborate with kitchen staff to ensure timely order delivery.
* Address customer inquiries and resolve any issues promptly.
Qualifications:
* No formal education required; however, a passion for customer service is essential.
* Previous experience in a customer-facing role is advantageous but not mandatory.
* Strong communication and interpersonal skills.
* Ability to work in a fast-paced environment and handle multiple tasks.
* Basic numeracy skills for handling cash and processing payments.
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