Relationship Management - Customer Support Manager VIC North EastVIC North East, Botanicca Business Park, Building 8, Level 3/584 Swan Street, Burnley, Victoria, Australia Req #1388Friday, 17 January 2025At Opal HealthCare, we know that companies don’t succeed, people do.Opal Healthcare is Australia’s largest residential aged care provider, with 132 Care Communities and over 20,000 team members nationwide. Our values of Compassion, Accountability, Respect and Excellence are at the heart of everything we do.About the role:Relief role covering Care Communities across North/West VIC.Permanent Full-time role working Monday to Friday; 8:30am – 5pm.Own vehicle & driver’s license required and ability to travel to multiple sites.Key role is to assist residents and their families with the journey into residential aged careSalary up to $94k package (inclusive of 11.5% super)Key responsibilities will include:As the Customer Support Manager, you will play a pivotal role in supporting occupancy and customer satisfaction within the care community.What you can bring:Experience in sales/front office hospitality roles.A track record of success in sales including strong negotiation and outstanding customer service skills.Proven time management and organisation skills along with the flexibility to manage changing business needs.Have your own vehicle and the ability to travel to multiple sites.Previous experience delivering training would be highly regarded.Business Development Manager / Duty Manager / Front Office Manager / Sales & Customer Support Manager experience acceptedAt Opal HealthCare we are dedicated to our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including:Access to our Annual Chef’s Masterclass – meet with your peers and share your knowledge!Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/Leave loading: opportunity to withdraw leaveEmployee Referral Program – earn up to $5,000 in incentives for inviting your friends to workInternal & external training programsNational secondment opportunities to diversify your experienceSector leading training, systems & innovationPlease note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker’s clearance.VIC North East, Botanicca Business Park, Building 8, Level 3/584 Swan Street, Burnley, Victoria, Australia
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