## Unit Receptionist - Emergency DepartmentApplylocations: Geelong, Victoriatime type: Part timeposted on: Posted Todaytime left to apply: End Date: June 23, 2026 (27 days left to apply)job requisition id: JR-16834**Your Role at St John of God Geelong Hospital**Be the friendly face of our Emergency Department, we are seeking a reliable, skilled, and welcoming Unit Receptionists to join our busy Emergency Department on a **permanent or casual basis**.This role is ideal for someone who thrives in a fast-paced healthcare environment and enjoys being the first point of contact for patients, families, and clinicians.You will act as the first point of contact for patients, families, and clinicians, providing a professional and supportive service.Shift information:* Permanent role – 30 hours per week, rostered across a 24/7 schedule* Casual opportunity also available* Monday to Saturday, as requiredThe successful applicant must be flexible and available to cover annual and sick leave across weekdays and Saturdays.**The Position*** Welcoming and assisting patients and visitors.* Managing appointments and maintaining an efficient waiting room.* Acting as the first point of contact for the service.* Answering telephone calls promptly and professionally.* Providing high-level secretarial and administrative support.* Supporting clinicians and allied health professionals.* Liaising with hospitals, referrers, and other healthcare providers.* Efficient and confidential management of patient data, appointments, procedures, clinical files, correspondence, and accounts.* Managing incoming and outgoing mail, emails, and faxes.* Maintenance of patient records and files.* Additional administrative duties as required.You will have knowledge of medical terminology and experience in the health industry is a must and ability to deliver exceptional customer service.To succeed you will provide an outstanding level of customer service both face-to-face and via telephone, supporting families during an important and sensitive time in their care journey.and demonstrate ability to work unsupervised and as part of a team.Above all, customer service will be at the core of everything you do committing to and supporting our Mission and Values.**We can offer you*** **Salary**: $60,173 to $61,903 per annum (pro rata for part time), plus 12 % superannuation* **Salary**: $37.94 to $ 39.03 per hour m(inclusive of casual loading), plus 12 % superannuation* Permanent part time role and Casual role available* We offer a range of **salary packaging options** tailored to your employment status such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses – up to $18,550 as a permanent employee and a percentage of your earnings as a casual .* A healthy work-life balance through flexible work options, additional purchased leave and well-being programs* Employee discount on St John of God Hospital & Medical Services and Private Health Insurance* Dynamic multidisciplinary teamFor enquiries contact **Rachael Lukasek | Emergency Department Clerical Team Leader**on (**03) 52 158 737.**If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.*At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.**Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.**Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.**All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.*
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