As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), this role is positioned within BD Biosciences as part of Waters Corporation.
Job Description
Use your engineering skills to support science that changes the world. As a Field Service Engineer in the Biosciences team, you will deliver on‐site support across Queensland, helping research institutes, universities and clinical laboratories keep their critical instruments installed, maintained and performing at their best.
Day‐to‐Day Responsibilities
* Installing, commissioning and training customers on BD Biosciences instruments
* Performing maintenance, fault diagnosis, repair work and performance testing
* Providing phone‐based troubleshooting support when required
* Maintaining accurate service records and documentation
* Collaborating with Account Managers and Technical Specialists to identify service and upgrade opportunities
* Managing service parts, stock control and equipment movement
* Assessing product performance, reporting issues and recommending improvements
* Keeping up‐to‐date with new instrument models and participating in ongoing training
* Preparing repair quotations and identifying opportunities for service contracts
* Ensuring all activities comply with the BD Quality Management System
Qualifications
* Qualification in electronics, engineering, biomedical engineering, mechatronics or similar (Cert, Diploma or Degree)
* 5+ years' experience servicing life science, laboratory or clinical instrumentation (flow cytometry highly regarded)
* Strong troubleshooting skills across hardware, electronics, software and networking
* Confidence configuring applications, operating systems, updates and upgrades
* High attention to detail and the ability to work in environments where precision matters
* Excellent communication and interpersonal skills
* Willingness to travel across Victoria and interstate as required
* Experience in scientific instrumentation, lab automation, imaging systems, diagnostics or high‐spec machinery will be highly valued
What's in It for You
* Work with cutting‐edge biosciences instrumentation that enables scientific discovery
* Hands‐on field role supporting leading research institutes and clinical labs
* Competitive salary plus car allowance, tools and paid travel
* Extensive training on BD Biosciences instruments and systems
* Supportive, specialised team and exposure to global best practice
Location
Primary Work Location: Brisbane, Australia. Additional Locations: ...
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
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