Exceptional Guest Service Agent
A career-defining opportunity awaits an individual who embodies exceptional customer service and hospitality skills to deliver memorable guest experiences.
Job Description:
As a key member of the hotel's front desk team, your role will be centered around ensuring seamless check-in/check-out processes, addressing guest needs promptly, and upholding the hotel's high standards of service.
Responsibilities:
* Welcome guests warmly and ensure smooth check-in/check-out experiences
* Respond promptly to guest needs and special requests
* Coordinate with housekeeping and maintenance for room readiness
* Manage reservations and daily guest transactions accurately
* Provide information about hotel services and local attractions
* Maintain a clean, safe, and professional front desk environment
* Participate in training and team meetings
Requirements:
We seek individuals with strong customer service and communication skills, familiarity with hotel systems and procedures, and the ability to collaborate effectively across departments. Additionally, being detail-oriented and accurate in transactions is crucial for this role.
Benefits:
Our team members enjoy incredible benefits, including team member discounts, access to exclusive deals on stays at EVT hotels, movie tickets, and more.
About Us:
At our hotel, we pride ourselves on delivering authentic hospitality and creating memorable experiences for our guests. If you are passionate about providing exceptional service and contributing to a positive work environment, join us today!
Apply Now