GF Piping Systems (GF) is a global market leader in the design, manufacture, and marketing of industrial plastic piping systems for the safe delivery of liquids and gases. Since 1802, GF has developed a reputation for excellence as we continue to grow and capitalize on providing our clients with the best quality products, exceptional customer service and fast supply.
We are currently seeking an enthusiastic Customer Service team member to join our dynamic team in Forrestdale, Perth, WA. This role is primarily focused on customer service, with occasional warehouse duties to provide cover during absences.
Benefits:
- Perks range from; birthday leave, bonus schemes, and an additional 1% superannuation contribution
- Join a global industry leader with over 200 years of market presence
- Employee Recognition Program conducted biannually
- Strong team and collaborative culture
- Opportunities for career growth and continued education, including access to internal certification programs
Responsibility:
- Generate Quotations: Promptly provide accurate quotations to both customers and the sales team, aligning with designated timelines.
- Sales Support: Actively support the external sales team by following up on quotations and addressing customer inquiries.
- Technical Assistance: Offer technical support and supply necessary product codes, ensuring diligent follow-up on all customer requests.
- Relationship Management: Build and maintain strong, proactive relationships with customers by consistently supporting their business needs.
- Order Processing: Accurately enter sales orders received via phone and email into the SAP and CRM systems within specified timelines, keeping customers well-informed about the status of their orders and delivery schedules.
- Warehousing Support: Perform occasional forklift and warehouse duties when the Storeperson is absent.
Successful candidates:
- 2+ years of customer service experience in the Manufacturing, Piping, HVAC or related industries
- Knowledge of SAP and CRM is preferred
- Proficient in MS Office including Excel, Word, PowerPoint
- Presentable with strong verbal and written communication skills
- Warehousing or Storeperson experience is preferred
- Forklift license is preferred
For further information, please contact Simon at ************@georgfischer.com
Apply now if you’re looking for a customer service role with variety, stability, and the backing of a global leader, we’d love to hear from you.
All successful candidates must undergo a criminal history check