Overview
A new transformational adventure awaits you... How does 5 weeks of annual leave, a fulfilling career you\'ll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you? Zurich is recognised as Forbes 2024 World\'s Best Employers and Fortune\'s World\'s Most Admired Companies for 2025. We are on a journey towards a brighter future focused on career, wellbeing, community, customers and the planet. Join us on this journey as we work towards becoming Australia\'s leading digital insurer. If you are eager to be part of a values-driven global organisation that is experiencing growth and transformation, and share our commitment to making a tangible difference and sustainable outcomes, keep reading.
Let\'s create a brighter future together, let\'s make a difference It\'s important to know that what you do matters. At Zurich, we don\'t just cover, we care.
Role and Responsibilities
Join the team as a Broker Performance Analyst, which we internally refer to as a Strategic Broker Specialist, where you\'ll play a key role in strengthening Zurich\'s important customer partnerships while supporting profitable and sustainable growth across our General Insurance portfolio. This role helps shape broker strategy through insight, data and strong commercial acumen, ensuring Zurich\'s value proposition is clearly understood and consistently delivered.
* Analysing customer portfolios, share and performance trends to identify opportunities and inform strategy.
* Supporting the development and management of customer relationships to drive profitable growth.
* Coordinating the creation, execution and monitoring of Strategic Broker Agreements and key initiatives.
* Collaborating with underwriting, claims, risk engineering, marketing and state teams to ensure aligned delivery to market.
* Preparing and presenting customer performance reporting, insights and executive materials for senior stakeholders.
* Managing selected strategic broker relationships and contributing to broker engagement and capability initiatives.
Important to your success – let\'s grow together You are a commercial, analytical, and insights professional who enjoys working with data, relationships and strategy in equal measure, and who is motivated by contributing to meaningful change in a digitally evolving organisation.
In order to be successful, you will have the following:
* Experience in the commercial insurance market, with an understanding of underwriting, and portfolio management.
* Demonstrated ability to analyse data and translate insights into practical strategies and actions.
* Proven stakeholder management skills, with the ability to influence and collaborate across diverse teams.
* Strong reporting, presentation and systems capability, with confidence working in data led environments.
* Experience executing strategic initiatives and supporting long term broker or partner relationships.
* A continuous learning mindset, with an openness to change and a genuine interest in digital and business transformation.
Belong. Zurich is here to support you
There are many reasons Zurich is a great place to be and the right choice for you. Here are a few:
* Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, plus 15 days of personal/carer's leave to support wellbeing. Access to Family Care (par ental leave) is also available.
* Hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
* Access programs to stay healthy, a AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid).
* Grow and thrive in your career with our award-winning training programs. We support development and value individuality.
* Work with global, diverse and inclusive teams; explore passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
* Global mobility opportunities across more than 200 countries.
* Volunteer and work in Green Star rated offices when in the office, and dress for your day.
* We plant a tree for every new employee.
* We hold various employer awards and memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity, and more.
Zurich is an equal opportunity employer. We are committed to ensuring our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, please let us know at the time of your application.
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