Who are we?
Minor DKL Food Group is a leading Australian retail food franchisor and the Australian subsidiary of the Thai‐listed Minor International PCL. With brands including The Coffee Club and Veneziano Coffee, and boasting over 400 stores across 11 countries, our network employs more than 5,000 people.
What is the role?
This is a dual‐focus coordination role across franchise recruitment and leasing administration, supporting the end‐to‐end franchise and property lifecycle. You'll be a key connector between teams, ensuring franchise candidates and leasing matters move smoothly, accurately, and efficiently through each stage. Working closely with the Franchise Development Manager and Leasing Manager, you'll enable them to focus on strategic growth while you manage the critical coordination, documentation, and pipeline activities that underpin successful outcomes.
Key responsibilities include:
Lease Administration & Property Coordination
* Coordinate leasing from Offer to Lease through to execution
* Manage lease documentation, renewals, amendments, and assignments
* Track critical lease dates, obligations, and bank guarantees
* Support rent abatements and lease renewals
* Maintain leasing trackers, records, and reports
Franchise Lead Generation & Qualification
* Manage and respond to franchise enquiries across digital channels
* Conduct initial screening calls to assess suitability and readiness
* Communicate early‐stage requirements and documentation
* Maintain a solid, efficient franchise candidate pipeline
Candidate Pipeline & Stakeholder Support
* Manage candidates from enquiry through to handover
* Prepare candidates for interviews and key recruitment milestones
* Maintain accurate CRM records and follow‐ups
* Partner closely with Legal, Marketing, Operations, and Development
Reporting & Continuous Improvement
* Report on leasing activity, lead volumes, and conversionsProvide insights to support recruitment and portfolio reviews
* Identify opportunities to improve systems and processes
Who are we looking for?
* Experience in lease administration, retail property, franchising, or multi‐site operations
* Exposure to sales, lead generation, recruitment, or customer acquisition
* A strong understanding of commercial leasing documentation and processes
* Confidence conducting screening conversations with prospective franchisees
* Excellent attention to detail and strong administrative capability
* Experience using CRM systems, leasing platforms, and Microsoft Office (especially Excel)
* Strong communication and stakeholder management skills
* A proactive, solutions‐focused mindset with the ability to work autonomously
Qualifications in Business Administration, Property, Legal Services, Sales, or a related field are desirable but not essential.
Why should you come work for us?
* Working from our modern Southbank office, close to public transport and great local amenities
* A supportive, team‐focused environment with exposure to multiple parts of the business
* Flexible working arrangements to support work‐life balance
* Employee benefits including employer‐funded paid parental leave, purchased annual leave, and subsidised learning and development
* Barista‐quality coffee every day
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