Redspot Car Rentals is seeking casual Rental Sales Officers to join our Surfers Paradise team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply
About Us
Redspot Car Rentals is an Australian owned and operated company of 30+ years which provides vehicle rental services to various sectors- including local business, government and tourism. Our commitment to quality, excellent customer service and value for money sets us apart in the competitive Australian market. Our 250 amazing, friendly and knowledgeable team members endeavour to help support this commitment at all 30 locations across Australia.
About the role
Primary responsibilities include:
* Customer Service at our Car Rental Counter
* Handle bookings and all customer phone enquiries
* Checking & cleaning/washing (exterior/interior) of vehicles before and on return of rentals
* Cross-sales
About You
The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes:
* Adaptive verbal and written communication
* Outstanding Customer Service
* Ability to identify customer needs and make sales
* Ability to learn and operate our point-of-sale software
* Strong attention to detail
* Organisation skills and ability to multi-task in a fast-paced environment
* Flexibility with a willingness to learn and adapt
* Ability to follow processes, procedures and maintain documentation
Employee Benefits
* Hourly Pay plus overtime and shift loadings
* Earned Wage Access - access your earned wages instantly between paydays
* Ongoing training and development - utilise our global network's wealth of knowledge
* Incentive scheme for sales achievements & excellent customer service results
* Employee and "family & friends" discounts on car rentals globally
* Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more
* Various avenues of assistance are available to help you achieve your career goals via external training programs and professional development courses
All applicants must hold a valid Driver's Licence. The successful applicant will also be required to submit a Traffic History before commencement.
Job Types: Full-time, Permanent
Pay: From $33.19 per hour
Benefits:
* Employee discount
* Parental leave
* Professional development assistance
* Referral program
* Travel reimbursement
Work Location: In person