Enterprise Rent-A-Car is seeking a casual Rental Sales Officer to join our Cairns Airport team. The position will be part of a rotating roster, that includes working weekends. Car rental experience is not required; any applicant with a customer service or retail sales background should apply
* Employee discounts on car hire globally
* Work for an international brand
* Join a driven and knowledgeable team
* Career growth within expanding business
About the role
Primary responsibilities include:
* Customer Service at our Domestic & International Counters
* Handle bookings and all customer phone and email enquiries
* Checking of vehicles prior to and on return of rental
* Cross-sales
About You
The ideal candidate will be enthusiastic with a positive and professional attitude and will have the following skills and attributes:
* Adaptive verbal and written communication
* Outstanding Customer Service
* Ability to identify customer needs and make sales
* Ability to learn and operate our point-of-sale software
* Strong attention to detail
* Organisation skills and ability to multi-task in a fast-paced environment
* Flexibility with willingness to learn and adapt
* Ability to follow process, procedures and maintain documentation
All applicants must holder a valid Driver's Licence. Successful candidates will be required to provide a Traffic History Check prior to commencement.
Job Type: Casual
Pay: From $33.19 per hour
Benefits:
* Employee discount
* Professional development assistance
Experience:
* Customer service: 1 year (Preferred)
Work Authorisation:
* Australia (Preferred)
Work Location: In person