Employment Details
Employment Type: Permanent Full Time
Hours per fortnight: 80
Job Category: Environmental/Domestic/Food Services - Food Services
Req Id: 8335
About the Role
The Aged Care Food Services Floor Coordinator oversees and provides hospitality services to residents in a timely, courteous and hygienic manner in accordance with dietary requirements and food preferences and undertakes the provision of food services in accordance with the Barwon Health Food Safety Plan, Aged Care Quality Standards, and the National Safety and Quality Health Service Standards. They provide Barwon Health Residential Aged Care with a single point of contact for all matters relating to Aged Care Food Services seven days a week.
Key Responsibilities
* Coordinate and oversee daily aged care food service operations, including meal preparation, meal distribution, food-on-demand services, and resident dietary support in line with IDDSI and nutritional requirements.
* Lead and support food services staff by allocating resources, monitoring performance, providing guidance, and maintaining high standards of customer service, teamwork, and resident-centred care.
* Ensure compliance with food safety, infection control, OH&S, and Barwon Health policies by maintaining clean and safe food preparation, dining, and storage environments and reporting incidents through appropriate systems.
* Manage operational quality and service delivery by maintaining supplies and equipment, supporting continuous improvement initiatives, responding to resident needs, and liaising with internal stakeholders to ensure efficient aged care food services.
What We're Looking For
* Current Food Safety Supervisor Certificate with demonstrated experience working within regulated healthcare, hospitality, or aged care environments.
* Proven leadership and supervisory experience managing large teams, including staff rostering, performance management, and working within Enterprise Agreement frameworks.
* Strong communication and interpersonal skills, with the ability to effectively engage with older persons, people living with dementia, diverse communities, and multidisciplinary teams.
* Demonstrated ability to work within established procedures while leading teams, maintaining operational standards, and applying knowledge of food safety, waste management, and continuous improvement practices.
Barwon Health Staff Benefits
* Excellent working conditions and a strong sense of job satisfaction
* A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
* Extensive professional development opportunities
* Attractive salary packaging benefits
* Living expenses capped at $9,010
* Meals and entertainment capped at $2,650
Appointment Requirements
* Satisfactory Police Record Check
* Immunisation Status Clearance
* Working with Children Check (if applicable)
Diversity and Inclusion
Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.
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