At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well‐being among our dedicated staff members. We are an inclusive workplace that celebrates diversity and difference in our communities and encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.
Role Overview
IFYS offers an exciting opportunity for Administration Officers to join our Non-Family Based Care team, providing efficient and proactive support to ensure smooth program operations. Reporting to the Business Support and Compliance Manager, you will play a key role in maintaining compliance and supporting safe, high‐quality care for children and young people. This is a fast‐paced, detail‐driven position where your organisational skills and proactive mindset will make a real difference.
What's on offer
* Full‐time employment; part‐time considered for the right candidate
* Located at our Ipswich office
* Work from home one day per week after probationary period
* $68,300 base per annum plus superannuation; IFYS is committed to gender pay equity
* Flexible start times (7:30 am, 8:00 am, 8:30 am, or 9:00 am)
* Salary packaging options up to $15,900 FBT per year
* Dynamic, positive and supportive work environment
* $250 personal wellbeing reimbursement benefit per annum
* Free access to the CALM Premium App and Flight Centre travel discounts
* Employee Assistance Program (EAP)
Key Responsibilities
* Provide administrative support to Non‐Family Based Care managers and teams, including meeting agendas, minute taking, data entry, and office resource management
* Coordinate employee induction processes, including training, onboarding, and supervision requirements
* Maintain secure filing systems and accurately manage client, employee and program data in compliance with organisational standards and legislation
* Keep registers up to date (incidents, training, assets, WH&S) and ensure staff acknowledge new policies and procedures
* Assist with audits, licensing reviews, and HSQF processes by ensuring documentation is accurate and accessible
* Act as first point of contact for enquiries, providing professional communication and directing sensitive matters appropriately
Qualifications
* Direct or transferable administration skills with an interest in not‐for‐profit and community services
* Strong interpersonal, written and verbal communication skills
* Exceptional attention to detail and accuracy
* High level of confidentiality, integrity and awareness of sensitive information
* Intermediate experience with Microsoft Office Suite (Outlook, Excel, Word)
* Strong time management and prioritisation skills
Required Certifications
* Valid Queensland Driver's License with no restrictions and reliable transport
* Queensland Working with Children Check (Paid Blue Card)
* Licensed Care Service Suitability Check (LCS2)
* Ability to provide two references from recent employers (including current line manager)
* National Criminal History Check (a new check will be conducted through IFYS systems)
Application Process
Submit your CV and a cover letter outlining your suitability. Shortlisted candidates will be asked to participate in a skills‐based assessment. For further information, call (07) 5438 3000 and ask to speak to Zoe in the Recruitment Team, or email .
Applications close at 5:00 pm Friday 29 May 2026. Applications received after this date may be accepted but will not become part of the initial candidate pool.
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