Serve, Support, and Make a Difference Every Day
Permanent full-time role. Join our Hospital Caf and Hospitality Services team, where you'll prepare and serve food and beverages, provide friendly customer service, and support daily operations across the hospital. This role offers variety, teamwork, and the opportunity to contribute to safe, high-quality care for patients, visitors, and staff.
About The Role
In this permanent full-time role, you'll support the smooth and welcoming operation of the Hospital Café and wider hospitality services. You'll help prepare food, assist customers, maintain high hygiene standards, and contribute to safe, efficient, and culturally responsive service delivery.
Key Responsibilities
* Prepare and serve quality food and beverages while maintaining high hygiene standards.
* Deliver warm, efficient customer service to patients, visitors, and staff.
* Keep the café clean, stocked, and running smoothly, including POS tasks.
* Support other areas when needed, such as kitchen, cleaning, laundry, or ward services.
* Follow safety and Queensland Health guidelines to ensure a safe environment for all.
* Contribute to service improvements and support a positive team culture.
* Engage respectfully with people from Aboriginal, Torres Strait Islander, and diverse cultural backgrounds.
* Provide culturally safe and responsive service in line with Queensland Health frameworks.
Working with us
* Tax savings through salary sacrificing options are also available.
* 4 weeks p.a. recreational leave with 17.5% loading bonus
* 12.75% employer contribution to superannuation
Professionally ,
our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
Requirements
* This position may require successful applicants to undertake continuous shift work and to work all shifts in accordance with the unit roster.
* Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
* This is a VPD risk role and may require evidence of vaccination or immunity to: Measles, Mumps, Rubella, Varicella, Pertussis, Hep B and Tuberculosis.
* A period of probation may apply.
About North West Hospital And Health Service
The
North West Hospital and Health Service
(NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.
Interested?
Download the Role Description for further information and application / interview preparation.
Contact: Natalie Edge on
Applications close: Thursday 11 December 2025
Occupational group
Services & Hospitality