The Role
Bannisters is seeking an experienced General Manager to oversee our 2 luxury hotels in Mollymook - By the Sea and Pavilion.
As our new General Manager you will be well versed in all aspects of hotel operations and will be an integral part of delivering our bespoke and personalised experience to our guests. We are seeking a passionate people person, who has a real eye for detail, can think on their feet to problem solve and who is not afraid to be hands on. As a dynamic and strategic leader your focus will be on optimising opportunities, achieving key performance and financial targets, and fostering a culture of excellence and collaboration.
This is a pivotal leadership opportunity where you will play a key role in shaping the success of the 2 hotels both Bannisters Pavilion and Bannisters by the Sea.
About Bannisters Mollymook
Bannisters Mollymook offers two distinct luxury escapes -Bannisters by the Sea andBannisters Pavilion - with a combined 69 keys across both hotels. From the panoramic ocean views and infinity pool at By the Sea to the contemporary coastal style of the Pavilion, each property delivers a unique experience in our stunning beachside location. Guests can indulge in world-class seafood atRick Stein at Mollymook, or enjoy the vibrant atmosphere of theRooftop Bar & Grill andPool Bar. Bannisters blends laid-back charm with refined luxury, creating unforgettable stays where exceptional hospitality and bespoke experiences are at the heart of everything we do.
The role and key duties
* Ensure every guest experience exceeds expectations by introducing innovative tourism opportunities and maintaining luxury brand standards.
* Inspire, mentor, and grow current and future leaders to foster a culture of excellence and professional development.
* Provide hands‑on leadership across both hotels, refining and implementing operational standards while safeguarding physical assets.
* Manage budgets, control costs, and deliver incremental revenue. Analyse performance, identify growth opportunities, and drive profitability across all market segments.
* Ensure alignment with SBH's strategic goals, values, and brand standards while advocating for change and innovation.
* Build strong local partnerships and champion marketing initiatives to strengthen brand awareness and community engagement.
Essential criteria required to be considered
* Minimum of 3-5 years experience in a General Manager position from within a luxury hotel brand;
* Strong experience in food & beverage, preferably high‑end dining and multi‑outlet;
* A high level of business acumen; Strong understanding of COGS, business expenses and managing P&L's;
* You must understand how to operate and market your own business and maximise revenue across all departments;
* Have the passion, energy and enthusiasm along with proven ability to lead and motivate a dedicated and culturally diverse team;
* Excellent communication skills, a professional and friendly demeanour;
* Willingness to tackle every aspect of the business with a hands‑on approach and a positive attitude.
To apply online, please click on apply button
Alternatively, for a confidential discussion please contact Emma Martin our Director of Talent
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