We're looking for a friendly and professional Receptionist to be the face of our office in Moora. In this varied role, you'll be the first point of contact for clients and visitors, delivering exceptional front‐of‐house service while supporting the team with day‐to‐day administrative tasks. You'll manage incoming calls, coordinate meeting rooms and bookings, organise mail and couriers, and ensure the reception area is welcoming and well‐presented. You'll also provide general administrative support across the business, helping to keep operations running smoothly. This is a great opportunity for someone who enjoys working in a busy, people‐focused environment and takes pride in delivering a high standard of service.
Key Responsibilities
* Correctly transfer phone calls throughout the office.
* Ensure all phone calls are answered professionally, as per the Firm's practice and policy.
* Accurately take and deliver messages within the office.
* Meet and greet visitors at reception.
* Email phone messages in a timely and professional manner.
* Ensure reception area is kept tidy.
* Maintain bookings for meeting rooms and resources.
* Order catering for meetings from suppliers.
* Organise couriers as requested.
* Sort incoming and outgoing mail.
* Issue visitor passes.
* Update document lists.
* Maintain stock levels.
* Provide general administrative support to the office as required, including data entry.
* Adhere to the Firm's policies, procedures and guidelines.
* Ensure all work is conducted in a safe and healthy environment without causing harm to the incumbent, colleagues or visitors to the workplace.
* Liaise with financial institutions as required by people leaders and clients.
* Perform other duties as assigned.
Education Requirements
* Completion of Year 12 (essential).
* Certificate in Business Administration (desirable).
Demonstrated Experience & Attributes
* 6‐12 months in a similar role (essential).
* Excellent attention to detail.
* Strong written and verbal communication skills.
* Positive ability to work as part of a team.
* Willingness to work flexible hours.
* Professionally presented at all times.
Life at RSM
RSM provides a great environment to build skills and confidence and helps people achieve their best. Working for RSM entitles everyone to a wide range of leading health, wellness, financial and lifestyle benefits.
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