Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high‐end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. Be a part of our Team! Immerse yourself in the world of Cartier, where heritage and innovation come together to create unforgettable experiences.
We are looking for experienced Sales Associates to join us in our beautiful Perth boutique. By applying to this opening you will be considered for Full Time roles on a Fixed Term contract (either 6 or 12 months in duration).
As a Sales Associate, you will be an ambassador of our Maison, embodying our values and delivering exceptional service to every client.
Responsibilities
* SALES ACHIEVEMENTS
o Deliver exceptional client experiences in line with Cartier's service excellence standards.
o Achieve and exceed individual and boutique sales objectives through consultative selling and deep product knowledge.
o Proactively identify and convert clientelling opportunities by scheduling appointments and developing robust client profiles.
* CLIENT RELATIONSHIP & PORTFOLIO DEVELOPMENT
o Cultivate meaningful and lasting client relationships, fostering loyalty to the Maison.
o Strategically grow and manage your client portfolio to maximize engagement and sales potential.
o Execute targeted CRM actions to strengthen client connections and drive repeat business.
o Represent Cartier as a true Ambassador during client events and exclusive activations.
* DAILY BOUTIQUE OPERATIONS
o Operational Excellence – Uphold the highest standards of operational compliance across all boutique procedures and policies.
o Ensure accurate stock management, actively participate in inventory processes, and maintain the impeccable presentation of the boutique.
o One Team Culture – Embody Cartier's values and contribute to a collaborative, positive team spirit; engage in team initiatives, supporting colleagues to achieve shared goals and deliver a seamless client experience.
Qualifications
* Demonstrate strong selling skills and an innate sense of service excellence, creating memorable client experiences that foster loyalty.
* Communicate fluently in English; a second language is advantageous.
* Leverage product knowledge and genuine curiosity to engage clients and share the story behind each Cartier creation.
* Excel at time management and multitasking in a dynamic environment, adapting seamlessly to shifting priorities while maintaining meticulous attention to detail.
* Embrace a positive, team-oriented mindset, contributing to a supportive and inspiring boutique culture.
Benefits
* A generous salary with a market‐leading incentive scheme.
* Opportunities within Cartier and the Richemont Group to develop and advance your career.
* A supportive and collaborative team environment where your contributions are valued and your professional growth is nurtured.
* Access to training that builds knowledge and experience across all aspects of Luxury Retail.
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