Smartways is a fast-growing healthcare logistics business undergoing significant technology transformation. We're looking for a Systems Analyst to work closely with the Chief Information Officer and assist in shaping the company's technology direction while multiple advancements are underway.
This is a highly visible role for someone who thrives at the intersection of business, technology, security, and delivery.
What you'll do
* Partner with stakeholders to elicit, document and validate business requirements, ensuring technology solutions align to strategic goals
* Identify process inefficiencies and design smarter, more scalable system solutions where relevant
* Assist with implementing complex technology initiatives end-to-end, including system migrations, device rollouts, software deployments and route optimisation projects
* Develop functional specifications and support target-state solution design across transformation initiatives
* Act as Information Security Officer, strengthening risk mitigation, access controls and security monitoring
* Work with managed service providers to implement and maintain security solutions (including DLP platforms)
* Provide senior-level technical troubleshooting to minimise downtime of critical systems
* Create user documentation and deliver training to drive adoption of new systems
* Own vendor relationships and lead structured quarterly business reviews with technology partners
What you bring
* Strong experience across business analysis, project delivery and systems implementation
* The ability to influence technology direction while staying hands-on
* Confidence working with senior leaders and external vendors
* Experience operating in fast-paced, evolving environments
Why join Smartways
* Direct influence on the company's technology roadmap
* Exposure to enterprise-scale transformation initiatives
* Purpose-driven work supporting healthcare and life sciences
* If you're looking for a role where you can shape technology strategy while delivering real outcomes, this is it.
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