Unlock your potential and thrive in a dynamic service delivery role where you'll make a real difference in customers' lives.
Job Description:
* Deliver exceptional customer service, helping clients achieve their banking objectives through in-depth conversations and product recommendations.
* Stay up-to-date with constant change and support customers with their digital literacy and online banking needs.
* Promote a positive branch atmosphere and be the face of customer service, handling transactions, queries, and paperwork while ensuring risk considerations are met.
* Educate yourself and others through on-the-job training and external development opportunities.
* Build strong relationships within the team and community, making a positive impact for everyone.
Required Skills & Qualifications:
* Previous experience in customer-facing roles and a proven track record of meeting targets.
* A keen eye for detail to ensure secure, accurate transactions.
* The confidence to communicate effectively with customers face-to-face and over the phone.
* An eagerness to learn about what makes this company unique.
* Excellent collaboration skills, valuing teamwork and camaraderie.
Benefits:
* A dynamic work environment where you'll know your work has a direct impact on customers and communities.
* A diverse and inclusive workplace that values individuality.
* Career growth opportunities, flexible policies, and a team that believes in you.
* Access to health and wellbeing support, discounted gym memberships, private health insurance options, and an Employee Assistance Program.
* Ongoing learning and development opportunities through our corporate university.
Other Perks:
* Full-time position located in Westcourt Cairns.