We are seeking an experienced and hands-on Duty Manager to oversee day-to-day operations and support our venue management team.In this dynamic role, you will be responsible for supervising staff, delivering exceptional customer service, and ensuring the smooth and compliant operation of the venue. You will play a key role in maintaining high standards across all areas, including gaming, cash handling, and regulatory compliance, while fostering a safe and welcoming environment for both patrons and team members.Key Responsibilities:Oversee daily venue operations and support the management teamSupervise, train, and support staff on shiftDeliver outstanding customer service and resolve issues promptlyEnsure compliance with gaming and liquor licensing regulationsManage cash handling procedures and gaming operationsMaintain a safe, clean, and welcoming environment for patronsAssist in driving team performance and upholding company standardsAbout You:Experience in a similar hospitality or duty management roleStrong leadership and communication skillsSolid understanding of gaming and liquor compliance requirementsHands-on approach with the ability to problem-solve in a fast-paced environmentPassion for customer service and team leadershipSeeking a long-term opportunity with stability and growthWhy Join Us?Based in Shepparton, this role offers the opportunity to enjoy a regional lifestyle without compromising on career growth. With an affordable cost of living, short commute times, and a strong sense of community, Shepparton provides the perfect balance between work and lifestyle. You'll also have access to beautiful outdoor spaces, as well as renowned local food and wine regions.As part of one of Australia's fastest-growing hospitality groups, we also offer potential sponsorship opportunities for the right candidate, backed by a business committed to long-term career development and growth.If you're looking for a role that offers variety, leadership, and the chance to be part of a close-knit team, we'd love to hear from you.
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