Be at the heart of it!
At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We're a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and we're investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you'll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.
The Purpose of this job is...
As an App Designer, you'll design intuitive, mobile‐first experiences across the authenticated MyBupa app, focusing on transforming legacy journeys into clean, native iOS and Android experiences and shaping new feature flows that improve customer engagement and retention.
Working from discovery through to delivery, you'll collaborate with product, research, content, and engineering to simplify complex service journeys (such as payments and claims), leveraging native patterns, gestures, and interactions to create seamless, high‐quality app experiences. You'll produce prototypes, support usability testing, and deliver dev‐ready assets, ensuring all outputs are consistent, scalable, and aligned to Apple HIG and Material Design standards.
This is a 12 mth full‐time fixed term role (with a possibility to go permanent), based in Melbourne or Sydney, with flexible hybrid working arrangements (a mix of working from home and in‐office collaboration as required).
Your responsibilities will include:
* Design end‐to‐end mobile journeys, flows, and interfaces that simplify complex tasks and improve task completion
* Translate legacy or non‐native experiences into intuitive, native iOS and Android designs
* Create wireframes and prototypes to validate ideas and refine experiences through usability testing
* Collaborate closely with engineers, product, and content to deliver seamless, high‐quality app experiences
* Deliver polished, dev‐ready design assets aligned to platform patterns and best practice
* Apply and contribute to design system components to ensure consistency and scalability
* Break down complex problems into clear, focused user flows with minimal UI clutter
* Support workshops and collaborative sessions to align on problems and solutions
* Continuously iterate based on feedback, data, and user insights to improve outcomes
What you'll need to make it possible
We're looking for an App Designer who brings strong mobile craft and a simplification mindset, with the ability to turn complex service journeys into clear, elegant native app experiences.
* 3yrs+ experience designing native mobile apps (iOS essential, Android desirable)
* Deep understanding of Apple HIG and mobile interaction patterns
* Proven ability to simplify and declutter complex interfaces into clear, focused flows
* Proficiency in Figma and creating user flows, wireframes, and interactive prototypes
* Experience working with design systems and applying accessibility standards (WCAG 2.2)
* Strong UI fundamentals (layout, typography, visual hierarchy)
* Experience designing end‐to‐end service journeys (e.g. payments, claims, account flows)
* Collaborative mindset, comfortable working within cross‐functional Agile squads
* Ability to balance customer needs, business goals, and technical constraints
Why you'll love it?
We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people's health, wellbeing and futures. Through the Viva Healthier and Happier program, we're providing health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves.
At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.
We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.
We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
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