Overview
Test Administrator - Victoria, Melbourne, AU. Join to apply for the Test Administrator - Victoria, Melbourne, AU role at Pearson.
Position
Test Administrator. Reporting to: Test Centre Manager. Business Unit: Pearson VUE. Location: 470 Collins Street, Melbourne 3000. Employment type: Casual. Schedule: PART_TIME. Workplace Type: On-site. Pearson VUE offers a great workplace to start or grow your career.
Responsibilities
- Providing an exceptional customer service and a secure exam delivery environment.
- Complying with all testing procedures and strictly adhering to company policies.
- Checking and verifying candidate identification against test registration; assisting candidates to set up for tests.
- Explaining exam procedures and proctoring/invigilating candidates during testing.
- Troubleshooting with internal departments to fix technical issues.
- Escalating any policy breaches to relevant business personnel.
- Completing light housekeeping duties (e.g., sanitizing keyboards after each examination).
- Other ad hoc duties as directed.
To Be Successful In The Position You’ll Have
- A high school diploma or equivalent.
- Minimum of 1 year of customer service experience (preferred).
- Experience proctoring/invigilating exams (highly desirable).
- Beginner to intermediate experience in Microsoft Office (Word, Excel, Outlook).
- Ability to sit for long periods and to bend and lift up to 20 lbs.
- Comfortable in a quiet testing environment; able to hear soft voices and see details from a distance.
Core Competencies
- Detail oriented
- Communication skills
- Problem solving
- Customer focus
- Ethics and values
Who We Are
At Pearson, our purpose is to help people realize the life they imagine through learning. We are the world\'s lifelong learning company and support learning as a core part of growth. Pearson is an Equal Opportunity Employer and a member of E-Verify. See our full equal opportunity statement in the job posting. If you require accommodations during the application process, please email
Job Details
Job: Test Center Operations
Job Family: Learning & Content Delivery
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
Req ID: 20931
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📌 Test Administrator - Victoria, Melbourne, AU
🏢 Pearson
📍 Australia