Introduction About AWC AWC is a pragmatic global conservation leader, restoring landscapes and providing hope for Australian wildlife. Guided by science, AWC delivers measurable conservation impacts at scale to secure the future of our most endangered species. At AWC we are inspired by the unparalleled richness of Australia’s wildlife and we are united by our determination to protect its unique animals and landscapes. It is our mission to effectively conserve all Australian wildlife and habitats and our vision is for a world where Australia’s biodiversity is valued and effectively conserved by an engaged community. The delivery of AWC’s mission is highly reliant on all AWC working collaboratively with each other as a cohesive, engaged, collaborative, high performing group guided by strong, effective leaders. AWC’s work is guided by the following values. At AWC, we are: Accountable – taking ownership of our actions and outcomes Informed – working together to acquire and apply evidence, knowledge and experience Respectful – demonstrating care, recognition and integrity Dedicated – committed to delivering effective outcomes, with resilience and tenacity Innovative – applying creative thinking for effective solutions Sustainable – delivering long-term financial and ecological viability. About the Role As AWC enters an exciting new phase, we are seeking a talented and motivated professional to play a key role in our Philanthropy Operations team. Reporting to the Senior Systems and Data Analyst, this role is ideal for someone who has hands-on CRM experience and is looking to grow their skills in data and systems management. This role is well suited to a technically minded candidate with strong attention to detail and Salesforce experience, the role offers the opportunity to build capability in CRM administration, data quality and reporting. You will be supported to grow your technical skills while contributing to the smooth running of AWC’s fundraising systems and processes.This position performs a broad range of data and systems duties, supporting fundraising operations for AWC. Duties include: • Provide programmatic support in the areas of CRM database management, donor relations, gift administration, stewardship, event management and communications. • Ensure compliance with all data privacy requirements. • Provide ongoing data audits and cleansing to ensure datasets are maintained accurately. • Support the data management associated with the processing of gifts and other income. • Support the marketing and communication of AWC and fundraising though accurate and appropriate data segmentation, analysis and distribution list production. • Ensure that AWC’s online fundraising system is maintained and functional. Critical Competencies 1. A passion and curiosity for change: including comfort with ambiguity, challenging the status quo, and a commitment to quality. 2. Getting things done: strong planning and organisational skills, including a demonstrated ability to prioritise and execute a number of tasks in an efficient manner. 3. Working with people: strong communication and interpersonal skills including the ability to establish and maintain relationships with a diverse range of stakeholders. 4. Proven data management skills: a solution focused strategic thinker with data and/or tech experience, exceptional attention to detail, and demonstrated experience working with CRM data (fundraising or similar), with an interest in developing deeper systems and data management skills. 5. Proven competency in a range of IT skills/toolsets: including data maintenance, database queries, Mailchimp (or similar platform), complex Microsoft Excel spreadsheets and other components of the Microsoft Office suite. 6. Strong written and verbal communication skills: critical thinker with proven analytical abilities, strong written and oral communication skills 7. Administration/compliance: demonstrated ability to comply with organisational policies and standards as well as industry regulations and guidelines (including data privacy and cyber security) Qualifications • Undergraduate degree in a relevant discipline, or commensurate experience (preferably in a fundraising, data analysis, or CRM software support context). Pre Employment Requirements • Current National Police Clearance, or willingness to obtain prior to commencement. • Valid Australian working rights PLEASE NOTE : This role is available to candidates located in Melbourne, Sydney, or Perth. To view the detailed position description for this role, click here: Database and Systems Officer If you're unable to access the link please head to our website to view the position description. Join our Journey Take the leap and start your next adventure with the AWC! AWC reserves the right to start screening applicants and interviewing throughout the recruitment process. Initial enquiries: employment@australianwildlife.org Applications: To submit an application, click ‘Apply’ and follow the prompts to complete an online application form. Your application must include CV and covering letter, briefly addressing the critical competencies listed in the detailed job description attachment. Please note: Applicants must be an Australian citizen/permanent resident or have a suitable visa in place in order to apply. Sponsorship is not available. Applicants will undergo relevant pre-employment checks, which may include a national police clearance, online medical and a values-based assessment. Please note that the cost of the police check is the responsibility of the applicant. If you apply for this role, AWC will include you in its ongoing updates and communications about its events, activities and fundraising initiatives. You may opt out of these communications at any time. Any application submitted to AWC will be handled in accordance with our Privacy Policy, available at www.australianwildlife.org/privacy-policy. By providing us with your contact details, you consent to receive communications and direct educational material will remain current until you advise us otherwise. AWC is a welcoming and inclusive organisation that invites individuals from diverse backgrounds, such as those who identify as First Nations and Torres Strait Islander, individuals with disabilities, the LGBTIQA community, neurodivergent individuals, and those from different cultural and linguistic backgrounds, to apply for the opportunity. AWC values and is dedicated to fostering an inclusive environment where everyone feels comfortable to be themselves, and where a range of perspectives, cultures, and voices are respected and recognised as a key part to the success of AWC. To be eligible for consideration, applicants must also have the right to live and work in Australia.