About The Role
Smith St Medical Centre is growing and expanding and seeking Casual Medical Receptionists to join our dynamic team in Charlestown, NSW. As a casual employee, you will provide essential administrative support to our medical practice, ensuring a smooth and efficient experience for our patients.
What You'll Be Doing
* Greeting and welcoming patients, and managing patient inquiries and bookings
* Providing exceptional customer service and addressing patient concerns in a professional and empathetic manner
* Managing patient records, including updating medical histories and processing new patient registrations
* Assisting with medical billing and processing insurance claims
* Maintaining a clean and organised reception area
* Providing general administrative support to the medical team as required
What We're Looking For
* Previous experience as a medical receptionist or in a customer service-oriented role in the healthcare industry
* Excellent communication and interpersonal skills, with the ability to interact with patients, medical staff and other stakeholders in a professional and empathetic manner
* Strong organisational and multitasking abilities, with the ability to prioritise tasks and work efficiently under pressure
* Proficiency in using medical practice management software and other relevant computer applications
* A genuine interest in the medical field and a commitment to providing high-quality patient care
What We Offer
* Competitive hourly rates
* Flexible work arrangements to suit your lifestyle
* Opportunities for professional development and advancement
* A friendly and collaborative team environment
About Us
Smith Street Medical Centre is a well-established and trusted medical practice serving the Charlestown community for over 80 years. Our team of dedicated medical professionals is committed to providing the highest quality of care to our patients. We are a modern and innovative practice that embraces the latest advancements in medical technology and practices, while maintaining a strong focus on patient‐centred care.
Employer Questions
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* Do you have a current Working With Children (WWC) Check?
* How many years' experience do you have as a medical receptionist?
* Do you have customer service experience?
* Which of the following Microsoft Office products are you experienced with?
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