Your role will play a significant part in the company's growth and overall success by delivering quality service to our customers whilst performing scheduled maintenance and safety & function checks.
Are you looking for a progressive career change from another industry and want to learn new skills that have potential to earn competitive hourly rates with incentives and excellent potential for overtime? Then this is the role for you.
What you will do
* Servicing and repair of material handling equipment – help Crown build positive customer experiences.
* Quote and rebuild to high standard a wide range of MHE.
* Operate at the cutting edge of the MHE industry with advanced access to our newest range and models.
* Join the leading forklift service business in Australia – the largest forklift service provider in the country.
* Initial 8‐Week onboarding and industry‐leading training programme.
* Extensive history of staff retention and career development.
* Perform routine maintenance & complete service work – reactive & planned.
* Accurately maintain important service records of work performed by you.
Why Crown Equipment?
* Join one of the biggest and still family‐owned forklift brands in the world and be paid one of the industry's best rates of pay for service technicians.
* Looking to change career paths from other industry sectors like electrical, building? Apply now – our training will help you transition your skills into the material handling industry.
* Industry‐leading induction period for complete preparation.
* Uniforms, jackets, hats, beanies and PPE are all supplied.
* Fully equipped service vans or weekly tool allowances provided.
* Full‐time role with regularly available overtime.
* Earn additional money with our industry‐leading incentive programmes.
* Safety Recognition Programme for safe work practices.
* Opportunity to further your career and expand your profession into roles such as management, other internal roles or even engineering.
* Specialised ongoing training from industry‐leading professionals.
Typical Crown Technician Tasks and Duties
* Conduct customer‐focused scheduled and 'breakdown' services.
* Record notes and file service records appropriately – be a part of the service team and provide high‐level customer service to help our customers solve their material handling needs.
* Access industry‐leading training and development and grade progression opportunities, including potential opportunities to train less experienced service technicians in more complex aspects of service and repair work in the field.
* Maintain up to date technical knowledge, including emerging technologies in automation and telematics.
* Keep up to date with industry trends, new products and services.
* Partner with the company and maximise additional sales and service across a dedicated customer base.
Benefits
* A benefits programme which gives you access to discounts and cashback from over 400+ retailers nationwide.
* Access to a health and wellbeing platform which supports your mental, physical and financial goals.
* Corporate rates for private health insurance.
* An inclusive working environment.
* An employee assistance programme for confidential counselling with chat, phone and face‐to‐face counselling options.
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