Customer Advisor Leave & Relief – Kyabram
Apply for the Customer Advisor Leave & Relief – Kyabram role at NAB .
Role Overview
* Part‑time position based in the Kyabram Branch
* Schedule: Monday‑Thursday 9 am‑4:30 pm; Friday 9 am‑5:30 pm
* Leave & Relief position – essential to travel between Kyabram & Shepparton Branches; mileage paid
Our people are customer obsessed – we put customers at the centre of everything we do to understand their evolving needs and challenges. Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities, grow your career, and still have time for what matters most to you.
Benefits
* Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards, and insurance
* Extensive range of benefits and discounted offers on travel, fitness, events and technology
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
* Health and wellbeing benefits with discounts on a wide selection of products to suit personal circumstances and life stage
Responsibilities
* Support the Kyabram Branch as the first point of contact for customers, ensuring their needs are central to every interaction
* Assist customers in identifying suitable products and services, including account opening, unsecured lending and banking transactions
* Ensure seamless, consistent, and tailored customer experience, with accurate and up‑to‑date details every step of the way
* Demonstrate Smarter Banking options (self‑service and digital) to customers, helping them make banking simple, easy and secure
* Undertake ongoing training and development to enhance your career
Qualifications & Attributes
* Passion for delivering an amazing customer experience and unwavering commitment to quality, with willingness to go the extra mile
* Team player with self‑motivation and energy to create our signature customer experience
* Attention to detail ensuring transactions are completed efficiently and accurately
* Commitment to inclusion and respect for customer diversity
* Interest in upskilling and career development opportunities with NAB
Diversity and Inclusion
We know our people make us who we are. That's why we built a culture of equity and respect – where everyone feels valued and appreciated for being authentic. Through Employee Resource Groups (ERGs) we foster an inclusive environment where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
Recruitment & Contact
For details on the recruitment process and accessibility, visit: NAB Careers. To discuss adjustment requirements, contact the NAB Careers team at (reference job number).
Application
If you think this role is the right fit for you, we would love to hear from you. Candidate screening and interviews may be conducted prior to the closing date of the advert; we encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.
Metadata
* Seniority level: Entry level
* Employment type: Part‑time
* Job function: Other
* Industry: Banking
#J-18808-Ljbffr