Delivery Coordinator
The success of our organization is built on a strong foundation of exceptional team members. Our sustained growth has been driven by our commitment to family values and passion for the RV lifestyle. As the nation's largest family-owned RV dealer, we offer a unique opportunity to build a career and make a difference in the lives of customers.
We are seeking a skilled Delivery Coordinator to join our team. The ideal candidate will be responsible for creating an engaging experience for customers upon delivery of their RV, including confirming appointments and communicating important information. They will also assist customers in navigating the process of purchasing an RV, answer questions, and resolve issues in a timely manner. Additionally, they will be responsible for entering data into various logs, communicating with departments via email, radio, phone, and face-to-face interactions.
Responsibilities:
- Create an engaging experience for customers upon taking delivery of their RV.
- Confirm appointments and communicate important information to customers.
- Assist customers in navigating the process of purchasing an RV.
- Answer questions and resolve issues in a timely manner.
- Enter data into various logs.
- Communicate with departments via email, radio, phone, and face-to-face interactions.
Qualifications:
- High School Diploma required.
- Effective verbal and written communication skills.
- Previous customer service experience, preferably in a retail setting.
- People-oriented, interacting positively with clients and other team members.
- Ability to work independently and as part of a team.
- Strong organizational skills, attention to detail, and multitasking abilities.
- Proficient with Microsoft Office and other basic computer programs.
Key Characteristics:
- Friendly: We treat our customers like family, and you will be their host. If you enjoy hosting events or have a knack for making people feel at ease, this role may be for you.
- Outgoing: Do you enjoy talking and getting to know people? With professional communication skills and a firm handshake, you can help our customers get the most out of their new purchase.
- Attitude: A positive and hardworking attitude will serve you well. Our customers are picking up their new RV, and you will get to share in their excitement.
- Passion: We are passionate about providing a lifestyle to those who love RVing. You should share this passion and be willing to go the extra mile for our customers.
Benefits:
- Comprehensive benefits package including medical, dental, vision, life insurance options, paid vacations, and 401k with company matching.