## Medical ReceptionistApplylocations: Gateshead, Lake Macquarietime type: Part timeposted on: Posted 30+ Days Agojob requisition id: R0022891At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.**Care to join the team?**We're seeking a professional, compassionate, and highly organised **Medical Receptionist** to support our Lake Macquarie Oncology clinic on a **part‐time basis (3 days per week)**.This is an excellent opportunity to join a purpose‐driven team delivering high‐quality cancer care, including radiation therapy, in Gateshead, Lake Macquarie, with the opportunity to also support our Maitland practice.**About the Role**You'll be the welcoming face of our clinic, providing outstanding service to patients and supporting our clinical and allied health teams. In this fast‐paced environment, you'll play a key role in ensuring smooth daily operations and an exceptional patient experience.**More specifically you'll:*** Prepare the clinic for daily operations and greet patients with professionalism and empathy* Manage appointment bookings, confirmations, diaries, and all related administrative processes* Receive and coordinate patient referrals, ensuring timely follow‐up and action* Use clinic systems efficiently to manage bookings and patient information* Provide clear information about services and support patients through their care journey* Prepare quotations and process payments for services* Maintain accurate and confidential patient records* Represent the organisation positively and contribute to strong community relationships**We're looking for someone with:*** Administration experience in a busy, customer‐focused environment (healthcare experience ideal)* Experience working directly with patients, clinicians, and/or medical professionals* Knowledge of Medicare and private health insurance billing processes (or similar)* Experience using electronic medical record systems* Strong organisational skills and the ability to manage competing priorities* Excellent attention to detail and accuracy* High-level communication skills and a calm, resilient approach under pressure* Strong computer literacy and willingness to learn new systems* A genuine commitment to exceptional patient care and customer service**Benefits of joining our team:*** Career growth opportunities locally and globally* My Fitness Passport access* Discounts on Qantas Club, Bupa, and selected gym memberships* 12 weeks paid parental leave* Supportive, family‐friendly work hours* Ability to purchase additional annual leave* Free and confidential employee support for you and your family—including financial, nutritional, wellbeing and legal guidance* Complimentary access to thousands of LinkedIn Learning courses* A vibrant clinic culture with charity events, lunches and a strong team spirit* The chance to work with one of Australia's most innovative healthcare providers**About GenesisCare** By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.GenesisCare is an Equal Opportunity Employer.
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