Step into a dynamic role within our Mobile & Crawler Cranes division in East Rockingham. This role focuses on providing vital administrative support across a wide range of tasks supporting the service team in maintaining and enhancing customer service. We are looking for a motivated and experienced Administrator who brings initiative to the table and knows how to keep things running smoothly. If you are someone who loves to work independently, manages competing priorities with confidence, and takes pride in delivering exceptional support, then this is your chance to shine in a supportive team that values initiative and reliability.
Key Responsibilities
* Raise and process customer service jobs and repair orders, including costing completed jobs
* Support the scheduling of service jobs
* Prepare and issue invoices for completed service work in a timely manner
* Travel coordination – organize team members' travel and accommodation arrangements as required
* Timesheet administration for payroll and reporting purposes
* Process expense claims and manage purchasing activities and accounts payable workflow with precision to ensure compliance with policies
* Address customer inquiries in a professional manner to ensure timely and effective resolution
* Maintain and update databases, ensuring filing systems are organized, up to date and efficiently archived
About You
* Strong customer service focus with a professional manner
* Self‐driven and proactive
* Strong problem‐solving skills
* Proven ability to meet deadlines while managing multiple priorities with a high level of accuracy and attention to detail
* Excellent written and verbal communication skills
* Proficient in Microsoft Word and Excel
* Cert III in Business Administration or minimum 2 years in a relevant administrative role
Our Benefits
* Global company – job stability
* Development and career progression opportunities
* Generous employee benefits, including 5 days bonus leave, paid parental leave, early access to LSL
* Corporate health insurance discount
* Generous discounts for goods & services via employee benefits program including Woolworths, JB Hi Fi, Rebel Sport, etc
Diversity & Inclusion
Diversity and inclusion sit at the heart of the Liebherr Group's core values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace.
Culture
We are dedicated to seeing our employees work together in an environment that fosters collaboration; a culture that creates the highest quality, cutting‐edge products, long‐lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.
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