Permanent Customer Service Officer (90M*******) Sunshine, Melbourne, AustraliaSalary: + superLocation : Sunshine, VICHours: Full-time, Monday–Friday, 9:00am – 5:30pmAbout the RoleJoin a global leader in pants and coatings with a history dating back over 200 years
We're seeking an enthusiastic & proactive Customer Service Officer to join the team in SunshineIn this role, you'll be the first point of contact for customers, handling orders and enquiries with accuracy and a professional approach.Key ResponsibilitiesHigh volume customer service calls & emails - 80 to 100 per dayRegister, process, file, and archive customer orders via phone, email, or digital systemsSupport the end-to-end order-to-cash process with precision and careBuild excellent customer relationships through timely, clear communicationOffer product and customer solutions, and suggest workflow improvementsAbout you1-2 year experience in customer service within a fast-paced environmentStrong computer and clerical skills (Microsoft Excel, Word, Outlook, PowerPoint)High attention to detail, effective communication, and a team-oriented mindsetFamiliarity with SAP is highly advantageousEmployee BenefitsPermanent position with an immediate startOn-site parking and accessible via public transportDiscounted private health insurance with BupaFree onsite physiotherapy sessions each weekSubsidised gym membership available annually
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