Claims Resolution Expert
We are committed to developing our people and driving complex claims resolution. As a Claims Resolution Expert, you will shape outcomes, mentor junior staff, and partner with underwriters to innovate and improve processes.
Main Responsibilities:
* Manage a varied portfolio of general insurance claims – Public Liability, Professional Indemnity, Product Liability, Management Liability, and D&O.
* Serve as a trusted advisor for brokers, insureds, and service providers, building relationships that matter.
* Deliver fast, fair, and high-quality claims outcomes – decisions make a real difference.
* Mentor and empower junior claims professionals, helping them reach potential.
* Drive best practice and continuous improvement, collaborating with underwriters and other teams to drive innovation.
* Analyze and report on claims data, providing insights that shape strategy.
* Contribute in team meetings and process improvement initiatives.
Candidate Requirements:
* 5+ years in insurance claims or law; deep expertise in Financial Lines or Public Liability claims.
* A proven track record managing complex claims and delivering outstanding results.
* Excellent communication and relationship building skills.
* Technical savvy; commercially minded and risk-aware.
* Passionate about mentoring and professional development.