Medical Receptionist Job Description
Key Responsibilities:
* Provide a warm welcome to patients and visitors.
* Make patient appointments, provide fee information, and meet service needs on the telephone.
* Complete accurate patient billing and daily banking reconciliation.
* Support smooth clinic flow while maintaining compliance with health and safety standards.
About You:
To succeed in this role, you must have:
* A strong attention to detail, accuracy, and organizational skills.
* Previous experience in a hospital or busy medical practice front desk.
* Confidence in answering calls, problem-solving, and assisting patients.
* Experience processing payments and navigating billing systems.
* The ability to work autonomously while contributing to a positive team culture.
* A calm and friendly approach in a fast-paced environment.
Benefits of Working with Us:
We offer:
* Staff recognition and appreciation.
* Annual skin checks for our staff members.
* Access to an Employee Assistance Program (EAP).
* A supportive and collaborative team culture.
* Opportunities for ongoing learning and development.
* The chance to work alongside leading dermatologists and health professionals.