Job Overview
Part‐time position based in our Bendigo Branch. 5 days per week, Monday - Thursday 9:00 am‐4:30 pm and Friday 9:00 am‐5:15 pm. This Leave & Relief role supports our Bendigo, Maryborough and Castlemaine Branches; location travel is required between these branches, mileage paid.
Key Responsibilities
* Support our Bendigo and surrounding branches by being the first point of contact for customers and putting them at the centre of everything you do.
* Assist customers to identify the most suitable products and services, including account opening, unsecured lending and banking transactions.
* Ensure a seamless, consistent, and tailored experience for customers, keeping all details accurate and up to date.
* Demonstrate our Smarter Banking options (self‐service and digital) to customers to help make their banking simple, easy and secure.
* Undertake ongoing training and development to enhance your career.
Qualifications and Attributes
* Passion for delivering an amazing customer experience and commitment to quality.
* Ability to work collaboratively as a team; self‐motivation and energy to create our signature customer experience.
* Attention to detail to ensure transactions are completed efficiently and accurately.
* Appreciation for inclusion and the diversity of our customers.
* Interest in upskilling and career development opportunities with NAB.
* License and transport to cover Bendigo, Maryborough and Castlemaine branches.
Benefits
* Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurance.
* Extensive range of benefits and discounted offers on travel, fitness, events and technology.
* Variety of leave benefits (parental, religious, special, sporting activities, volunteer).
* Health and wellbeing benefits including discounts on a wide selection of products to suit your personal circumstances and life stage.
We are an equal‐opportunity employer and value a diverse and inclusive workplace. All qualified candidates, including those from under‐represented groups, are encouraged to apply.
To discuss adjustment requirements, please contact the NAB Careers team at nab.careers@nab.com.au.
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