## Client Support ManagerBewerbenlocations: AUS > Southport > Bailey Crs > PLANT 3799 NR-Hymix Qld Client Supporttime type: Vollzeitposted on: Heute ausgeschriebentime left to apply: Enddatum: 30. Juni 2026 (Noch 26 Tage Zeit für Bewerbung)job requisition id: JR10015752At Hymix, we are striving to become Australia's most trusted concrete supplier. We're looking for a driven leader to help shape the future of our Northern Region business.As a Client Support Manager, you will play a key role as part of the Hymix Executive Team, leading our client support function and ensuring we consistently deliver exceptional service and seamless experiences for our customers.**About the role:*** Lead and manage a team of Allocators and Client Support Agents, providing coaching, guidance, and ongoing development* Drive strategies that deliver exceptional customer service and support across all client touchpoints* Build and maintain strong, lasting relationships with clients by understanding their needs and proactively addressing concerns* Work closely with Sales and Operations teams to ensure smooth coordination of all client interactions and transactions* Identify opportunities to improve processes, systems, and service delivery while partnering with internal stakeholders to implement enhancements* Contribute to business performance through strong leadership, collaboration, and customer-focused decision making**About you:*** Proven leadership experience, with a track record of managing and developing teams* Strong communication and interpersonal skills, with the ability to build relationships at all levels* A proactive, problem-solving mindset with strong analytical capability* Able to manage multiple priorities and perform in a fast-paced environment* Experience in customer service, client support, or a related field (minimum 3 years)* Experience in the construction or building materials industry (highly regarded but not essential)**Our Benefits:**At Hymix Australia, we understand that your well-being and professional growth are essential. That's why we offer a comprehensive range of employee benefits to enhance your work-life balance, personal development, and financial savings.* **Salary Sacrifice:** Take control of your finances by saving on technology and work-related items through our salary sacrifice program.* **Learning and Development:**Fuel your career ambitions with our extensive learning and development opportunities, enabling you to unlock your full potential.* **Paid Parental and Grandparent Leave:** We support your family life with generous paid leave options, helping you cherish those precious moments with loved ones.* **Discounted Concrete & Quarry Products:**Save on your home improvement projects with exclusive discounts on concrete and quarry products.* **Novated Leasing:**Drive your dream car for less through our partnership with TFM, offering fantastic discounts on vehicles.* **Health and Well-being**: Prioritise your health with discounted health insurance, access to retail outlets, and affordable gym memberships.* **Car Hire Discounts:**Enjoy savings on car rentals through our exclusive car hire discounts.* **Electronics:** Enjoy a 10% discount on a variety of products from JB HiFi.Hymix Australia is an equal opportunity employer, and we welcome people from all walks of life.
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