JLE Group is seeking an experienced Generator Service Manager to lead our generator service operations within the Manufacturing & Hire division. Based in Newcastle, this role offers the opportunity to drive service excellence across field and workshop operations for major projects.
About the role
This is a hands‐on leadership position responsible for generator servicing, maintenance, and repair operations, ensuring high‐quality delivery, safety compliance, operational efficiency, and strong client relationships.
Key responsibilities
* Oversee day‐to‐day generator servicing, breakdowns, and maintenance activities across field and workshop operations.
* Plan, schedule, and coordinate field technicians, resources, and service jobs to meet client SLAs.
* Manage workshop and field service coordination for timely completion.
* Lead, mentor, and develop service technicians and apprentices, including training in generator systems and diagnostics.
* Act as primary point of contact for key clients and support securing service contracts.
* Manage service budgets, costs, profitability.
* Support quoting, tenders, and pricing.
* Ensure compliance with WHS regulations, company policies, and industry standards.
* Maintain service records, asset registers, compliance documentation, and inventory levels (parts, tools).
Why make the move?
Join a growing division where your service leadership directly contributes to operational success and customer satisfaction.
Benefits
* Competitive remuneration package.
* Family‐focused hours supporting work‐life balance.
* Employee benefits platform with retail, healthcare, gym, and novated leasing discounts.
* Broader exposure across east coast facilities and international opportunities.
* Long‐term growth potential within JLE Group and Maas Group Holdings.
* Workplace banking benefits.
* Monthly values awards and employee recognition.
* Supportive environment focused on service excellence and team performance.
What you'll bring
Essential:
* Strong background in diesel generators, electrical, or mechanical services.
* Proven experience in service management or supervisory roles.
* Financial acumen (budgets, cost control, quoting).
* Strong leadership and team management skills.
* Excellent client communication and stakeholder management.
* Knowledge of WHS and compliance requirements.
* Trade qualification (Electrical, Diesel Mechanic, or Mechanical).
Desirable:
* Advanced management skills in planning, organising, and evaluation.
* Understanding of relevant Standards and Codes of Practice.
* Contract training (GC21/AS).
* OH&S training.
* 712 years' trade experience.
About JLE Group
Established in and now part of Maas Group Holdings, JLE Group specialises in producing and renting high‐quality electrical equipment that powers construction, mining, and tunnelling projects across Australia. For service operations professionals, we offer challenging field and workshop delivery, cutting‐edge generator technology, and the stability of a secure project pipeline backed by Australia's leading civil construction group. Our focus on quality, safety, and innovation creates real career opportunities within a collaborative, high‐performing team.
If you're ready to lead generator service operations within a growing ASX‐listed business where your expertise drives real results, we'd like to hear from you.
For more information, please contact.
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