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Team leader, high-volume customer service

Dubbo
NSW Public Service Commission
Customer Services agent
Posted: 8 June
Offer description

NSW Public Service Commission is seeking a full-time team leader for the contact centre in Dubbo. You will manage daily operations, enhancing customer service and supporting your team's skills development.

The ideal candidate will have extensive experience in customer-centric environments, strong problem-solving skills, and adaptability to changing service demands. You will be responsible for driving service improvements and managing team performance.

This role offers a salary between $121,175.0 and $135,716.0, with a focus on delivering high-quality customer support.

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