Sales Travel Consultant – Wetherill Park, NSW
Job no: 530780
Brand: Flight Centre Brand
Work type: Full time
Location: New South Wales
Categories: Sales and Customer Service
Are you ready to turn your love of travel into a career that takes you further than you ever imagined personally and professionally? Your Flight Centre journey is uniquely yours - and we're here to champion it, celebrate it, and help it take flight. As a Flightie you're not just building a career - you're shaping a life filled with purpose, connection, and discovery. If you're looking for the next stamp in careers passport - we're looking for Sales Travel Consultants across Australia who are keen to dazzle, discover and delight our customers! Navigate your career. Explore the world.
What you'll be doing
* Work full-time, on-site in one of our retail stores on a rotating roster across a 7-day trade
* Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers
* Work towards individual KPIs and sales targets where you'll sell the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more
* Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between
* Be the expert! Assist our customers with their travel related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid, you name it!
* Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale, your pay is completely uncapped
What we're looking for
* You're a seasoned traveller with a history of international destinations and you're the go‐to person in your circle for travel recommendations, tips and tricks
* Great organisational skills – you're the type to take notes, manage your calendar well and are quick to respond to your customer's phone calls and emails
* Determination to meet your sales targets and KPIs while balancing your workload in a high‐pressure environment (think customers lining up, phones ringing, email inbox filling!)
* Enthusiasm, passion and a warmth that makes our customers want to book with you every time
* A savviness with computers, ready to toggle between various complex systems when finding the right flight and package options for your customer
What you will gain from a career with Flight Centre
* Average earnings for a Travel Consultant in their first year are $70K, while Senior Consultants average $100K and Team Leaders average $138K annually – including superannuation and penalty rates
* Become an industry expert – access travel discounts and qualify for sponsored 'Familiarisation Trips' to explore new destinations and products around the world
* Career opportunities across a network of brands and businesses worldwide – we promote from within
* Social and rewards – celebrated at our Reward & Recognition events throughout the year, including Global Gathering and EOFY Celebration
* Get a Certificate 3 & 4 in Travel & Tourism (worth 20k) through Australian Apprentice Training – you may also be eligible to receive direct financial support while you study
* Workplace that embraces individuality – come as you are
* Commitment to Reconciliation – we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety and dedicated cultural leave
*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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