Field Research Manager
The Field Research Manager will lead a dispersed team of Field Researchers responsible for capturing critical on‐site data across high‐priority commercial properties. This data forms the foundation for CoStar Group products, providing the most accurate and comprehensive market intelligence to our clients. The role is based in our Sydney office and requires approximately 25% monthly travel to interstate capital cities.
Key Responsibilities
* Team Leadership & Development
o Build, train, mentor, and coach a growing team of 8 professional Field Researchers.
o Provide constructive, actionable feedback and create action plans to help team members grow, succeed, and maintain engagement.
o Ensure the manager's schedule is aligned with local Field Researchers.
* Data Quality & Production Oversight
o Daily review of the team's production against KPI metrics.
o Review incoming data to determine its quality relative to standards and guidelines.
o Ensure the team meets both production and quality expectations.
* Collaboration & Fieldwork
o Communicate effectively and professionally with employees and internal partners to meet company objectives.
o Work closely with Tenant and Market Research teams.
o Spend time in the field with Field Researchers to demonstrate best practices for data collection, time management, and overall efficiency.
* Travel: Requires one week of travel to local markets monthly.
Qualifications
* Education: Bachelor's degree required.
* Experience: 3–5 years of direct operations management, preferably managing 5+ employees (virtual management is a plus). Experience managing effective KPIs and meeting performance metrics. Field experience is a plus.
* Skills & Abilities
o Strong leadership and management skills, including the ability to prioritise a team's workload and verify the quality of incoming data.
o Proven success in building strong, cohesive teams through influence and collaboration.
o Excellent communication and organisational skills, with the ability to articulate and execute corporate strategy.
o Analytical mindset with the ability to interpret information and trends, adapting quickly.
o Proficiency in Excel (including data manipulation, filtering, and basic formulas) and MS Office applications.
Why Join Us
* Be part of a global leader in property technology and data innovation.
* Work with cutting‐edge tools and methodologies to shape the future of real estate intelligence.
* Enjoy career growth opportunities within a high‐performing, collaborative team.
Equity, Diversity & Inclusion
Domain is committed to fostering an equitable, inclusive work culture that reflects our customers and communities. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require adjustments during the recruitment process, please contact edi@domain.com.au.
CoStar Group Equal Employment Opportunity Statement
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‐free workplace and perform pre‐employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require reasonable accommodations, you may request them by emailing recruitaccommodation@costar.com.
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